V3 Game FAQ – all your questions answered, right here

No. Each person may only hold one V3 Game account. Creating multiple accounts is a direct violation of our rules. If detected, all accounts will be permanently closed and all balances will be forfeited.

KYC stands for "Know Your Customer" — it is an identity verification process. At V3 Game, withdrawals above a certain amount require you to submit a photo of your national ID or passport. This is done to prevent fraud and keep your account secure.

Your password and contact details can be updated from your account settings. To change your name or date of birth after KYC verification, you will need to submit a separate request to V3 Game support.

on the Login page Click the "Forgot Password?" option. A reset OTP will be sent to your registered mobile number or email. Use it to set a new password. If you still have trouble, our live chat support team is available to help you right away.

V3 Game supports deposits via mobile banking, direct bank transfer, and online payment gateways. To see the full list of available methods, deposit page Go.

In most cases, deposits are credited to your account instantly. Occasionally, delays from your bank or payment gateway may add 5–15 minutes. If your deposit hasn't arrived after 30 minutes, please contact support.

Minimum and maximum deposit limits vary by payment method. To view the most up-to-date list of limits, Deposit Page Visit us. Limits are subject to change and updated regularly.

V3 Game does not charge any deposit fees of its own. However, your bank or mobile banking provider may apply their own transfer charges. V3 Game is not responsible for those fees.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Accounts with completed KYC verification receive the fastest service. Bank transfers may occasionally take 1–3 business days.

Yes. Withdrawals may be temporarily held if KYC verification is incomplete, bonus rollover requirements have not been met, or suspicious activity is detected on the account. Contact V3 Game support in any of these situations for full details.

No. Bonus funds cannot be withdrawn directly. You must first meet the specified rollover requirement (for example, a 5x or 10x turnover). Once the requirement is fulfilled, your winnings become eligible for withdrawal.

Once you make your first deposit on a new account, the welcome bonus will be added automatically. You generally do not need to take any extra steps to activate it. For full terms and conditions, on the Promotions page here.

A rollover is the requirement specifying how many times you must wager your bonus amount. For example, a 5x rollover on a BDT 1000 bonus means you need to place BDT 5000 in total bets. Once this requirement is met, any winnings can be withdrawn.

Yes, most bonuses have a set expiry period. You are generally required to complete the rollover within 7 to 30 days of the bonus being credited. Once expired, both the bonus and any winnings earned from it will be forfeited.

V3 Game offers slots, Live Casino games (baccarat, roulette, blackjack), fishing games, crash games, and Sports Betting. There are over 500 games in total, with new titles added every week.

Yes. V3 Game's Live Casinoreal human dealers run the games via live camera. You can watch them in real time through a video stream and interact with them via chat.

Yes. All games at V3 Game use RNG (Random Number Generator) technology and are audited by independent international third parties. RTP (Return to Player) information for each game is available in the game lobby.

Yes. V3 Game uses industry-grade SSL encryption. Your personal information is never sold or shared with third parties. For more details, please visit our Privacy Policy here.

Change your password immediately and send an urgent message to V3 Game support. We will review your account right away and temporarily suspend it if necessary. Keeping 2FA enabled helps prevent this type of issue.

No, never. No V3 Game staff member or support agent will ever ask for your password, OTP, or banking details. If anyone does, it is a fraudulent attempt. Disconnect immediately and report it to our support team.

Download links and detailed instructions for the V3 Game Android and iOS apps app page available there. Download directly from that page — do not use any third-party sites.

Yes. The V3 Game app gives you access to everything available on the website — the game lobby, Live Casino, deposits, withdrawals, bonuses, and the VIP program. App-exclusive offers are also available from time to time.

To install the APK on Android, you may need to enable "Unknown Sources" under Settings > Security. For iOS, install directly from the App Store. If you're still having issues, app page's View the detailed guide or contact support.

V3 Game offers 24/7 live chat support. Simply click the chat icon at the bottom-right of any page on the website or app. You can also reach us by email at [email protected].

Yes. V3 Game's Bengali-speaking support team is available 24/7. You can communicate entirely in Bengali and get fast, effective assistance.

Start by reaching out via live chat. If the issue remains unresolved, send a detailed message to the support email. V3 Game takes every complaint seriously and typically responds with a resolution within 48 hours.